RBC Film Theatre

The RBC Film Theatre shows films on most evenings as well as some daytime screenings. The Film Theatre doors open 30 minutes before the film starts. Ticket booking and pricing\*\* Seating at the RBC Film Theatre is allocated for all showings. To make sure you get the seats of your choice, please book your tickets online in advance. If you require a wheelchair space please let us know. Due to our limited seating capacity, we recommend booking in advance. Tickets can be booked online at our website and you can also book tickets in person and over the phone at both the RBC Film Theatre box office and Midsteeple Box Office. A booking fee applies of £0.45 + 6% per ticket when booked online, and no fee when booked in person, or over the phone. \*\*Midsteeple Box Office\*\* The Midsteeple, High Street, Dumfries DG1 2BH Open Tuesday to Saturday 10am - 1pm 01387 253383 \*\*Ticket prices (2024)\*\*- Family (2 adults and 2 children, aged 16 and under): £21.50 - Adult (17+) £7.50 - CEA card holder plus carer £7.50 - Bring A Baby £6 - Access Cinema £3.75 - Young Scot Card £3.75 - 16 years old and under £3.75 - School Booking - pupils £3.75 (Teachers/classroom assistants go free) - Tween Film Club £3.25 - Wee Film Club £2.75 \*\*Event Cinema\*\* We show a range of Event cinema from National Theatre Live, Royal Ballet and Opera, Musicals and Concerts. Prices vary from £10-£20 Babies and children under two that will be sitting on the lap of a parent / guardian are typically allowed into any film with certificate U for free, with the exception of the Wee Film Club. We ask those attending with such a child to be respectful of other guests, and prepared to leave the screen if the child causes disturbance. Any child that requires its own seat requires a ticket. Children under the age of 12 must be accompanied by an adult, with the exception of the Tween Film Club, and individuals coming to films rated ’15’ and ’18’ may be asked for age identification. A Young Scot card, passport, birth certificate or driving license are all accepted. Access tickets apply to those in receipt of Universal Credit, Job Seeker’s Allowance (Income Based), Employment and Support Allowance (Income Based), Pension Credit, Income Support and children aged 16 and under and Young Scot Card Holders. Please provide proof of eligibility such as an Award Letter, Customer Journal or Young Scot card. Money cannot be refunded, but tickets can be exchanged. Gift Vouchers\*\* The perfect gift for movie lovers in your life. Vouchers can be bought in person at our Box Office, or over the phone by calling 01387 264808. Vouchers are valid for one year from date of issue.

To use your CEA card to buy tickets, simply select one usual seat for payment and one using the ‘CEA Card Holder’ option, then be sure to bring your card on your visit. \*\*Facilities for deaf and hard of hearing audiences\*\* The auditorium is equipped with an inductive loop for people with hearing aids equipped with a T-switch. Captions display dialogue on-screen and also describe the audio or sound portion of a film (eg when a door slams, when a phone rings), allowing viewers who are deaf or hard of hearing to follow the script and the action of a film at the same time. We aim to show one at least captioned screening per month. These screenings are clearly marked on our website listings as ‘Captioned’. \*\*Facilities for visually impaired audiences\*\* Audio Description (AD) is a voice commentary that fits between the dialogue of a film and describes body language, facial expressions and film action, making movies easier to follow. People hear the AD soundtrack through headphones linked to the wireless audio system, so it doesn’t affect anyone else in the cinema. We have wireless headsets which can be set for Audio Description for use on most of our main screenings. These can be borrowed from the Box Office and returned after the film. Please ask a member of staff, who will be happy to assist. \*\*Guide dogs and assistance dogs\*\* Registered Guide dogs and assistance dogs are welcome and we are happy to provide them with water. \*\*Emotional support animals\*\* With regret, we are unable to accommodate emotional support animals. \*\*General policies\*\* - Seating is allocated for the majority of screenings. To avoid disappointment and ensure your party is sitting together, always book in advance. - Tickets will not be refunded, except in the event of a performance cancellation or a technical fault. - Tickets may be changed to another like-for-like showtime. - Children under the age of 12 must be accompanied by an adult, with the exception of the Tween Film Club. - Babies and children under 2 that will be sitting on the lap of a parent / guardian are typically allowed into any film with a certificate U for free. We ask that those attending are respectful of other guests, and prepared to leave the screen if the child causes disturbance. - Age identification may be requested for ’15’ and ’18’ showings. A Young Scot card, driving license or similar official form of ID is accepted. - The management reserves the right of admission and may not admit latecomers. - Guests causing disruption or behaving in an unruly manner within the cinema screens – including using phones, making excessive noise, throwing popcorn, etc. will be asked to leave and no refund will be given. Please be aware that the screen is under CCTV observation, with night-vision technology. - Event cinema, live performances, film festivals and special screenings are individually priced. \*\*Further information\*\* If you require any further information to help make your visit easier and more comfortable, please email us at , call 01387 264808, or ask a member of our team at the cinema.